About Courtyard by Marriott Richmond West
Situated only a few minutes drive from Lewis Ginter Botanical Garden, Courtyard Richmond West features secure on-site parking as well as complimentary high-speed Wi-Fi.
Each room boasts air conditioning, a flat screen TV with a seating area and a writing desk. Other room amenities include free toiletries, a mini fridge and a microwave.
Courtyard Richmond West features an indoor pool with deck chairs and a fitness centre for guests to keep in shape. There is also a business centre on-site as well as a 24-hour front desk.
A range of foods are available during breakfast at The Bistro, while a dinner service is also served on-site. Guests can enjoy a cocktail or two at the bar, while Starbucks coffee is available throughout the day.
Richmond Airport is about 25 km from this hotel, while closer attractions include the Virginia Museum of Fine Arts as well as Downtown Richmond.
Positive Reviews
positive:
Comfortable beds and bedding
Each bed provided at this hotel is of top quality. This is why you will enjoy a peaceful nights rest every night. If you travel frequently, you will know that this is one of the most important aspects of just about any hotel stay.
positive:
Attentive staff
From the moment you arrive to the moment you depart, you will feel right at home. The staff will take care of your every need with a smile. This creates a warm and inviting atmosphere that can be felt throughout. No matter what you need, the staff are always willing to go out of their way to help.
positive:
Housekeeping on point
The housekeeping take pride in their work. This can be seen in the cleanliness of each room, as a thorough job is done each time. Your room will be spotlessly clean when you first arrive and will continue to be highly maintained throughout your stay.
Negative Reviews
negative:
General maintenance issues
There have been several complaints concerning a lack of general maintenance seen at this hotel. Guests have mentioned that some of the air conditioning units do not function correctly, while some of the bathroom fittings are broken or malfunctioning.
negative:
Updates are needed
Although most guests thoroughly enjoyed their stay at this hotel, the interiors could use an update. Some of the furniture are worn due to wear and tear, while the decor is starting to age. An update in style would give this hotel a better overall image.
negative:
No issues reported
So far, no recent negative opinion has been expressed by guests about this hotel.