Positive Reviews
positive:
The Staff Members Are Courteous
Guests generally found they were treated very well by the staff members. For example, any issues were brought to the attention of the staff were handled promptly. Furthermore, staff members were very helpful, especially in terms of giving recommendations of things to do and places to eat.
positive:
The Beds Are Quite Comfortable
There were many comments about how guests were pleasantly surprised by the comfort level of the beds. Guests usually slept very well and woke up feeling refreshed and ready for the days ahead. This perk helped guests get the most out of their time in the area.
positive:
A Very Convenient Location
Guests frequently commented how the hotel boasts a wonderful location that is close to restaurants and other attractions. Furthermore, the beach and boardwalk are not far away, and some rooms even have views of the ocean.
Negative Reviews
negative:
Breakfast is an Extra Cost
Some guests were mildly disappointed to find out that the hotel does not have a free breakfast. They felt, for the prices paid, breakfast should be included, and it certainly would have been a welcome amenity. However, this downside usually did not make guests wish they had stayed elsewhere.
negative:
Some Guests Felt the Rates Were Too High
There were occasional comments about how the rooms were overpriced for what was offered. In some cases, guests also found they were overcharged, which resulted in billing problems that took a while to sort out. Keep in mind, this is not a budget-priced hotel.
negative:
The Parking Area is Too Small
Some guests said the size of the parking lot is much too cramped to fully accommodate guests. There were even some instances where guests had to park off site, especially when coming back to the hotel late at night.