Positive Reviews
positive:
True Marriott style.
Courtyard by Marriott Anaheim Buena Park is designed in true Marriott style. The lobby is breathtakingly beautiful and tastefully furnished while the décor is very modern and stylish. The public areas are airy, clean, and spacious. The inner courtyard and pool area are great spots to hang out and relax. The Bistro is just perfect for breakfast. .
positive:
Beautiful rooms.
The rooms are just as beautiful as the public spaces. The beds are very comfy and designed for ultimate comfort. Plenty of modern high-tech amenities in the rooms .
positive:
Superb customer service.
To cap the hotel's excellent décor is the superb customer service provided by the hotel's staff. Staff members are very friendly, warm, and professional. Very helpful with suggestions about the best places to visit nearby the hotel such as Medieval Times (2-minute walk), Bodies the Exhibition (2-miunte walk), and Knott's Soak City Water Park which is located an 8-minute walk from the hotel. .
Negative Reviews
negative:
Stiff penalties for smoking in rooms.
Courtyard by Marriott Anaheim Buena Park maintains a strict non-smoking policy in the rooms which is a good thing. When it comes to enforcing it, however, the hotel has its misses. A few guests have complained that the hotel wrongly slapped them with hefty smoking fees after they vacated the rooms seeing that they had not smoked at all in the rooms. .
negative:
Jacuzzi needs some urgent repairs.
While the outdoor pool is fantastic to take a dip in, a few guests have expressed their reservations about the Jacuzzi which they say has only half of its jets working properly. .
negative:
Bathrooms can get a bit murky.
A few guests have observed that the bathrooms can get a bit murky with clogged sinks which sometimes smell. .