Positive Reviews
positive:
Delightful front desk.
Upon arrival guests are treated to warm smiles, and a welcoming attitude, to ensure their stay is a delightful one. The front desk sees to all requests without hesitation, and provides great details on surrounding tourist amenities.
positive:
Clean rooms and comfy beds.
When a one is tired, one needs little more than a clean place to rest one's head. At the Courtesy Inn Fort Lee, guests are given a clean room, with large comfortable beds to rest after a long day.
positive:
Surprisingly quiet.
Although the hotel is located on a busy road, guests will be surprised to find the rooms well insulated from the traffic noise, and are able to get a restful night's sleep without interruption.
Negative Reviews
negative:
The ugly duckling.
Pulling up to the Courtesy Inn Fort Lee, guests may feel slight trepidation, as the exterior is a little run down. Once inside the building, guests will be surprised at the cleanliness evident throughout.
negative:
Ensure correct rooms are booked.
When making reservations, guests are required to make their smoking preferences known, in order for the correct rooms to be assigned. Smoking rooms will not be acceptable to non-smokers, due to the lingering smell of stale smoke, which is a difficulty to permanently remove.
negative:
No refunds.
If guests find they have a cause to demand a refund, due to dissatisfaction for some reason, unfortunately the hotel has a no refund policy. It is best for guests to ensure their satisfaction prior to payment.