Positive Reviews
positive:
The staff is great
A friendly, accessible staff welcomes you with a smile at check-in and is there for you during the duration of your stay. They’re happy to accommodate most any request and point you in the direction of spots to dine, drink, and shop
positive:
A good family hotel
If you’re traveling with your family, this is a good place for you. The guest rooms are spacious and provide pull-out sofas and bunk beds. Kids under 18 stay free with an adult and the complimentary breakfast adds savings. There’s a pool and lending library to keep the kids occupied. And if your family dog is along for the ride, he’s welcome here too.
positive:
A good location
Country Inn and Suites by Carlson, London, KY is just off I 75 which make this property easily accessible. You’re within walking distance of restaurants, bars and shopping and most popular tourist attractions are a short drive away.
Negative Reviews
negative:
Things can get noisy
Country Inn and Suites by Carlson, London, KY is located right off the Interstate and traffic noise can get loud, especially at night. In addition, thin walls and ceilings make it easy to hear the goings on in the room next door and the footsteps of those staying above you.
negative:
The property needs TLC
The public spaces at this hotel are looking tired and run down. Walls in need of new paint, carpeting, furnishings and drapes that could use a good deep cleaning could detract from your stay.
negative:
The WiFi is spotty
The Internet connection in the guest rooms can be slow and spotty which could be problematic if you want to use your electronic devices on demand. The Wi-Fi is stronger if your room is close to the lobby.