Hotel Country Inn & Suites by Radisson, Indianapolis East, IN (Indianapolis, USA)

If you are travelling to Indianapolis to see the Indianapolis Colts or watch motorsport at the Indianapolis Motor Speedway, then you'll find Best Western Crossroads Indianapolis ideally located. Interstate 70 is convenient for the Speedway and E Washington Street is a direct link to Lucas Oil Stadium. Traffic permitting, both destinations shouldn't take more than 20 minutes to reach by car.

Several guests report that the members of staff at this hotel are friendly and professional. There's particular praise for those on the front desk who are ready to help with any problems that arise and are able to provide extra amenities when requested.

You can expect a comfortable bed and a clean room during your stay here. Generally, guests comment that the standard of bedding and the level of cleanliness in the rooms met their expectations for a hotel in this price range.

This hotel is a two-storey building that does not include a lift. This posed a problem for some guests with mobility issues or heavy luggage who were under the impression that there was in fact a lift. It was particularly problematic during busy times when the hotel was unable to arrange accommodation on the ground floor for guests who required it.

Some guests were disappointed with the overall quality of the complimentary breakfast. The range of items on offer was deemed to be insufficient with a lack of fruit and very few hot options available apart from waffles and items that required heating in a microwave.

A few comments mention the smell of cigarettes in hallways and rooms. There is a no-smoking policy in this hotel but it seems that some guests choose to smoke anyway.