Positive Reviews
positive:
The staff makes you feel at home
The helpful, warm staff at Country Inn and Suites by Carlson, Big Flats, NY makes you feel at home from the moment you check in. They are happy to accommodate most any request and can easily direct you to nearby restaurants, bars, shopping and local tourist attractions.
positive:
The rooms are clean and well-appointed
The clean, well-appointed guest rooms are spacious. Comfortable beds made up with soft linens and lots of extras like direct dial phone, adjoining rooms and plenty of towels make for a relaxing stay.
positive:
A good location
This non-smoking hotel is centrally located. Just off of I 86, the property is easy to access and you’re within walking distance of a shopping mall where you’ll find lots of restaurants, bars and shops. Most of the must-see tourist attractions are close at hand.
Negative Reviews
negative:
Things can get noisy
Because Country Inn and Suites by Carlson, Big Flats, NY is adjacent to the Interstate, traffic noise may keep you up at night. If your room is next to the laundry facilities, you can hear bleed through noise and footsteps above your head can make for a less than quiet stay.
negative:
The property needs an update
This property has seen better days and could certainly use an update. The exercise room has seen better days and worn out furnishings and bathroom fixtures can detract from your stay.
negative:
The breakfast area can get crowded
The breakfast area is small and can get really crowded during peak travel season and on weekends. Be sue to arrive early to get a seat and plenty to eat.