Positive Reviews
positive:
Outstanding location in centre of Venice
Previous guests agree the hotel offers an excellent situation in the heart of the city ensuring the opportunity to explore on foot or to hop on the waterbus. Not only are major attractions within easy reach, the area is also home to a large variety of restaurants and bars.
positive:
Kind, cheerful staff ready to help
The service at this hotel is clearly one of the highlights as almost every reviewer mentions the friendly staff who were more than willing to help guests with anything they needed. The hotel has no elevator but reviewers say staff were happy to help with luggage, while the staff who work the breakfast shift are also reportedly very kind. Overall previous guests felt very welcome and well taken care of as a result of the cheerful service.
positive:
Reasonably-priced accommodation
Overall most reviewers say this hotel is good value for money. It is not a luxury establishment but previous guests were pleased with the comfortable, clean room, excellent location and great service they enjoyed for a reasonable cost.
Negative Reviews
negative:
Tricky to locate
Some reviewers offer a tip for future guests: To bring a GPS when looking for the hotel, as it can be rather difficult to find in the narrow laneways of Venice.
negative:
Very basic breakfast
The breakfast at this hotel is a little basic, seeming to be mainly pastries. Many previous guests were not pleased with the limited options, though the pastries are reportedly provided in abundance.
negative:
Check in separate from accommodation
This hotel requires guests to check in in a different building from the one in which they stay, which some reviewers found a little odd and inconvenient.