Positive Reviews
positive:
A Fine Choice For Families
Guests comment that the location is ideal for a family beach retreat, the shore is just a stone's throw away and a fresh market, cafes and a coffee house a within easy walking distance. There is a tourist train for easy transport around the town.
positive:
Well Maintained Complex
Several guests voice high praise for the excellent level of maintenance maintained at the hotel, noting that everything was tidy and well organised and the grounds lavishly landscaped. The pool area has a lovely sun terrace with parasols and loungers and lots of greenery to help cool the courtyard.
positive:
Friendly, Gracious Hosts
Guests advise that the staff is very friendly, helpful and quick to accommodate guest requests, assist with luggage, and offer useful tourist advice and directions.
Negative Reviews
negative:
Choked On The Stew
The majority of the guests comment that the food is fabulous, fresh, well prepared and tasty, however other guests said it was difficult for the hotel to accommodate special diet requests and one guest said there was a prawn shell left in the stew, on which she nearly choked.
negative:
Reservation Confusion
Some guests have commented that there seems to be a lot of disorganization at the reception desk, with clerk busy and confused about room assignments and if rooms were ready for guest check-in. The confusion caused a long delay when guests said all they wanted to do was to get to their rooms and relax.
negative:
Not Enough Towels
Guests comment that they wish there were more towels provided in the room. Linens are changed weekly and with going to the beach, they ran out of towels quickly and were told that the policy was that they could wash their towels in the laundry facility and fresh ones would be provided on linen day.