Positive Reviews
positive:
Excellent service from the staff
Guests consistently say
that you will find the staff to be extremely friendly and helpful. They are
attentive to your needs, wanting to ensure you have a good stay, and always
more than happy to offer any assistance you might need.
positive:
Spacious and comfortable accommodation
Rooms and apartments are bright and really spacious, so there is plenty of room for guests and luggage. Guests say the beds are cost with nice fresh linen, and all in all guests feel really comfortable and at home.
positive:
Good value for money
Generally speaking, guests enjoy the overall experience at this hotel and, for a hotel at the budget end of the scale, think it represents good value for money. Besides the positives already mentioned, the hotel in a good location, and parking is free and ample. The hotel gets a thumbs up!
Negative Reviews
negative:
No lift
The property does not have a lift and while it is only a low rise
building, being over three floors, the stairs may be a struggle for some. This
may not be the best choice of accommodation for anyone with mobility issues.
negative:
In need of some maintenance
Some guests
have said that the property could be improved with improved maintenance and some
general updating. That said, it should be pointed out that recent guests have
said that there have been some improvements made of late.
negative:
Cleaning seems hit and miss
Reports of the cleaning at the property are mixed. While some guests find their accommodation to be lovely and clean, others say that it could be improved. Problems noticed included rooms being dusty, carpets needing to be vacuumed and hairs in the bathroom.