Positive Reviews
positive:
Comfortable and clean accommodations
Several guests comment that the rooms are large with ample space between furniture, and say that the mattresses are comfortable, air-conditioning is effective, and linen is fresh. Others add that the bathroom floors are spotless, the drains are clear, and there is a fresh fragrance throughout the room, and say that the rooms are quiet.
positive:
Helpful and courteous staff
Many guests appreciate that housekeeping is always available, and note that requests for replenishing toiletries and items in the refrigerators are handled diligently. Others add that the front desk staff is professional and experienced, and mention that advice on local tour packages is helpful.
positive:
Well-maintained pool and spa
Several guests appreciate that the indoor pool is heated, the spa tub is clean, and there is always staff present to assist guests, and say that the pool is large. Others add that there are always fresh towels available in the changing room, and love that the spa tub jets are powerful.
Negative Reviews
negative:
Limited on-site dining options
Some guests note that breakfast closes early, and lunch and dinner are not served on-site. Others add that there are no vending machines on the property, and dislike that snacks are not available in room service.
negative:
Limited and expensive parking
A handful of guests comment that the parking lot is small, and there is limited space available in the afternoons and evenings. Others add that parking is not complimentary, and feel that the charges are significant.
negative:
Internet connectivity is intermittent
Some guests note that Internet service is often down for several hours at a time, Wi-Fi signals are weak in the rooms and common areas, and the Internet connection is often slow.