Positive Reviews
positive:
Budget-friendly choice
Many guests are of the opinion that a stay at the Comfort Suites Southport comes at a reasonable price. Not only are the rates competitive, the choice of facilities is good for the price, and the freebies such as Wi-Fi, breakfast, calls, parking, and newspapers can add up to significant savings.
positive:
Excellent staff
The staff at this hotel attract plenty of positive feedback and it goes beyond simply ensuring that run of the mill services run smoothly. Guests regularly describe ways in which the staff go the extra mile to impress. Pets and children seem to be particularly welcomed here.
positive:
Comfortable suites
The majority of reviews suggest that guests are pleased by the standard of the suites. There are a few minor issues, but the general opinion is that the suites are reasonably clean and roomy. The beds are good quality and often described as comfortable.
Negative Reviews
negative:
Wi-Fi slows down
Although the Wi-Fi seems to offer an acceptable speed during the day, several guests mention that it slows considerably in the evening, presumably when more guests are at the hotel and trying to access the service. At this point, even managing to retrieve email is an accomplishment.
negative:
Some internal noise
This doesn't appear to be a particularly noisy property, but some guests mention that the walls are so thin that they were able to hear people in the hallways and TVs in adjacent rooms. To be fair, guests comment that the problem is not so bad that it would prevent them from returning.
negative:
Minor issues in suites
The suites in the hotel are of a reasonable standard, but there do appear to be a few minor issues. A couple of guests mention seeing a small amount of mold in the bathrooms and a few others comment that the carpets are stained.