Positive Reviews
positive:
Clean and spacious suites
Guests frequently mention that they found their suite at this South Point hotel clean and spacious. There are occasional disappointments, of course, but feedback does indicate that you’d be unlucky to encounter any significant problems here.
positive:
Friendly and helpful staff
The majority of past guests have rated the standard of service here highly, often commenting that check-in and room allocation ran smoothly and any questions they had, such as requests for dining recommendations, were answered promptly.
positive:
Appealing location
Most guests have enjoyed the location of this hotel, frequently mentioning the choice of nearby shops and restaurants, as well as the proximity of the airport and area attractions.
Negative Reviews
negative:
Evidence of poor on-going maintenance
Despite the fact that guests tend to find the suites clean and spacious, there are a fair number of reviews that suggest that on-going maintenance - or a lack thereof - could present some problems. Repeat guests have noted that wear and tear is noticeable here faster than in other hotels they have stayed at.
negative:
Problems with the Wi-Fi
A number of previous guests have encountered problems with the Wi-Fi. Sometimes, the staff was able to solve the issue by resetting the router but in other cases, it made little difference.
negative:
Dry county
While not necessarily a huge concern, previous guests have noted, and future guests should be aware, that this hotel is located in a dry county. Hence, you won’t find any liquor stores or restaurants selling alcohol here. For drinks, you will need to head across to the other side of the river.