Positive Reviews
positive:
Accommodation exceeds expectations.
Comfort Suites Rock Hill is gaining a lengthy list of loyal fans, thanks to clean and comfortable rooms that are a cut above the rest. Guests were delighted with the amount of space to stretch out, the great mattresses and pillow selection, plus the large TVs. A bonus was that the housekeeping team stayed on top of dust and dirt, making for spotless rooms that were a pleasure to come back to.
positive:
Pleasant staff.
Friendly service is what you can expect at this hotel. Many guests commented on the above average front desk personnel, who were just as willing to make small talk as provide guests with information about the local area.
positive:
Breakfast worth a try.
Not only was breakfast free, it was also hot and tasty, according to guests who were impressed with the plentiful offerings. Guests sticking to a healthier diet found everything that they needed, and those with heartier appetites were also satisfied with the hot selections.
Negative Reviews
negative:
Not all rooms created equal.
While it seems that the majority of guests were pleased with modern accommodation, some were placed in rooms that still needed updating. Wear and tear was evident in these rooms, and guests said that a few things were needed before recommending rooms for a comfortable stay.
negative:
Noisy air-conditioning.
Some air-conditioning units needed to be shut off in order to sleep at night. This wasn't an ideal situation in the heat, and some guests said that it was time for a replacement.
negative:
Top floor rooms might be best.
Thin walls and older construction sometimes let in more noise than guests would have liked. While this property was considered to be fairly quiet, there may be no escaping noisy neighbors.