Hotel Comfort Suites Pelham Hoover I-65 (Pelham, USA)

This hotel has some problems but guests have at least tended to find the location of the property convenient. Located along Route 31, it's accessible from both the I-65 and I-459. Plus, area attractions are within a reasonable driving distance.

Guests find that this hotel offers reasonably low-cost rooms. Plus, the selection of free perks such as breakfast and parking can offer additional savings during your stay. This makes the hotel a viable option for anyone who doesn't want to spend too much.

Despite there being frequent disappointment with other aspects of the rooms, many guests did find the beds were comfortable regardless of these concerns.

Negative feedback about the standard of the rooms here is fairly commonplace among reviews of this hotel. Guests report a general lack of cleanliness and maintenance, as well as specific problems such as bugs and noisy air-conditioning units.

Benefiting from an Internet connection doesn't seem to be guaranteed at this Pelham hotel. Only a few guests found this amenity easy to use whereas many encountered issues while trying to get online and subsequently maintain a connection.

Guests tend to have varied opinions about the staff at this hotel. Some found the staff friendly and pleasant but others describe the staff as disinterested in resolving issues and bordering on rude. Staff members often seem to refuse to give their name when asked - presumably in fear of later repercussions from management.