Hotel Comfort Suites Omaha East-Council Bluffs (Council Bluffs, USA)

Comfort Suites Council Bluffs’ location is very convenient according to guests, particularly for those who have appointments in the city center. The hotel is also close to Downtown Omaha, and the surroundings are peaceful as well, making guests’ stay in the hotel a very comfortable one.

Guests appreciated how they were treated during their stay at the hotel. Check-in was fast and efficient, and the staffs were friendly and accommodating. They also pointed out that the staffs were willing to go the extra mile just to grant their special requests.

A complimentary breakfast is served in the hotel, and most of the previous guests loved it! The breakfast served has a good variety, guaranteeing that there’s something to eat for everyone. Guests also pointed out that the service in the breakfast room is superb, allowing them to have an excellent dining experience.

The hotel has been operating for quite a long time, and guests already see signs of ‘wear and tear’ on some facilities due to age. The common areas, in particular, are already in need of updating.

Wi-Fi is available throughout the property. However, guests complained of slow Internet speed, giving them a hard time in attending to important matters online. Guests also pointed out that there are some websites, which are blocked and not accessible when using the hotel’s Internet.

Although the convenience of an elevator is offered in the hotel, guests complained about its lack of maintenance. The carpet, in particular, is already stained and is obviously in need of cleaning and vacuuming.