Positive Reviews
positive:
Satisfying free breakfast
There was a good variety of foods during breakfast, and guests did not have any trouble enjoying them as the breakfast area was always well maintained and have plenty of seating. Thus, guests expressed that they had a decent morning meal each day.
positive:
Well-maintained & functional exercise room
Although the hotel’s exercise room does not have that many equipment, you will still appreciate the cleanliness and the general state of the amenities as previous guests had. There are a number of free weights, benches, and treadmills that are in a pretty good shape. Moreover, there is also always a staff should you need assistance.
positive:
Strategically located in Fredericksburg
Guests admired Comfort Suites Fredericksburg’s location! It is conveniently situated to the Interstate 95, which is great if you are just staying for the night and needs to be on the road early. There are also a variety of casual dining options nearby or at the next south exit, like Aladdin Restaurant. Furthermore, a Target Mall is just across the street.
Negative Reviews
negative:
Rooms need to be cleaned more thoroughly
Guests noted that the bedroom and bathroom floor need a little more vacuuming, as there were still particles and dust. Some guests even reported seeing food residues and crumbs under the bed.
negative:
Bed bug reports
Be sure to check your beds before using them. A number of guests said that they woke up covered in bed bug bites. The trouble that these pesky insects had caused was very inconvenient according to the guests.
negative:
Apologetic but inefficient staff
Many guests were impressed by the friendliness of the staff. However, they also added that the services they provided were inefficient. You can expect that they will apologize for your troubles, but will not do anything to fix those problems promptly.