Positive Reviews
positive:
Friendly and accommodating
The staff at this Comfort Suites location are friendly, flexible and accommodating. Past guest reviews reveal that the reception team here is warm and welcoming and seem to be especially understanding of those arriving under hardship circumstances. The staff are also efficient, offering fast check-ins and helpful advice to those in need.
positive:
Solid Wi-Fi, good breakfast
Poor signals and tenuous Wi-Fi connections are a routine source of frustration for many a hotel guest. However, those staying at this property were pleased to find that the service here is reassuringly strong. As another perk, the breakfast offerings here, many noted, were good and solid, featuring an array of hot and cold options.
positive:
Value for money
Given its price point and location – right off of the interstate – many commented that this basic property offered good, solid accommodation and overall excellent value for money.
Negative Reviews
negative:
Items left behind, rooms not thoroughly cleaned
A number of guests reported finding items left behind by previous guests. Used washcloths, empty soda cans and wine bottles were all spotted, leading many to feel that rooms had not been thoroughly cleaned.
negative:
Too much noise, not enough fresh air
While many found the interstate location of this property to be extremely convenient, for some, the adjacent road meant that some experienced noisy stays and restless nights. Additionally, many were bemused to find that the windows in this property could not be opened, leading to a lack of fresh air in rooms.
negative:
Murky pool
A number of guests were excited by the prospect of refreshing themselves in this property’s indoor pool. Given the pool’s murky appearance, the reality, however, was less than appealing. Greeted by dark waters and a strong chlorine smell, many decided to give this amenity a miss.