Hotel Comfort Suites Airport (Jacksonville, USA)

Most guests have found the rooms and the property in general to be extremely clean. The staff members at this hotel are said to work quite hard to maintain the rooms and guests have been impressed by the level of cleanliness upon arrival.

The customer service staff at this hotel is accommodating and friendly, according to guests, and this has ensured that their time at this property went off without a hitch.

Numerous guests have appreciated the location of this hotel. The property is less than two miles from Jacksonville International Airport and operates a free airport shuttle for guests. There is a park and fly option at this hotel, as well, so guests can leave their vehicles at the property when flying out.

There have been complaints about the Wi-Fi at this property being quite slow. Guests have also struggled to get connected to the Wi-Fi in the first place, which has been frustrating for those without a data plan on their phones.

Guests have mentioned that the property can be a little difficult to access. If you haven't been to the hotel before, you might not know that you have to turn at a red light onto an access road. As a result, guests have missed the hotel or have been stuck in traffic trying to get to the turning lane when approaching the hotel.

Past guests have complained that the hotel doesn't have enough parking spaces. Those who have arrived late at night have struggled to find anywhere to park because of the lack of available spaces at this property.