Positive Reviews
positive:
The Staff Are Caring and Friendly
Guests mentioned that the staff genuinely seemed committed to assisting them, and said they had welcoming attitudes. When guests had issues with their rooms or otherwise required prompt assistance, staff members were characteristically ready to do whatever they could to make things right.
positive:
A Go-To Property for Many Guests
Numerous guest reviews mentioned how they specifically choose to stay at this hotel when in the area. Similarly, even when guests were discussing their first visits, they frequently said they'd be willing to come back to this property the next time they were passing through.
positive:
Better-Than-Expected Breakfast Fare
Guests noted that the selection of items on the free breakfast buffet was more extensive than thy they thought it would be. According to their feedback, you can expect to find both hot and cold items for your first meal of the day.
Negative Reviews
negative:
Extensive Ongoing Renovations
Many reviews from guests discussed long-term ongoing renovation to the rooms and public areas. There were also comments about how the construction work made some amenities unusable on a short-term basis. If you are really looking forward to using a certain part of the hotel or want to request a room on a certain storey, it's smart to contact the hotel in advance and make sure that's possible.
negative:
The Breakfast Serving Area is Too Small
Guests mentioned that the area where breakfast is served is too tiny for the number of occupants that want to use it. With that in mind, they recommended getting down for breakfast early before it fills up.
negative:
The Car Park Needs to Be Larger
Guests thought the car park was not big enough to serve those staying at the hotel. Expect parking to be tight, especially if you drive a large vehicle.