Positive Reviews
positive:
Friendly, Helpful Staff
From the second you walk in until the minute you are ready to leave, you can count on getting the help you need from the staff members. The customer service at this hotel is out of this world, as the staff is always looking to make your stay even better.
positive:
Wide Variety of Options at Breakfast
When you head down to breakfast, you can always count on enjoying the options. The hotel puts out an impressive array of choices each morning, full of hot and cold items, allowing you to get your fill before heading out.
positive:
Spacious, Comfortable Rooms
Getting comfortable and feeling right at home will be a breeze at Comfort Inn & Suites Fort Smith. With the spacious and comfortable rooms, you will find everything you need for an at-home like stay, allowing you to make the most out of your time here.
Negative Reviews
negative:
Slamming Doors Get Bothersome
Because the doors slam at this hotel, you might end up getting disturbed by the sound. Since this can continue into the evening hours, there’s a good chance it will wake you up a few times.
negative:
Beds Aren’t Comfortable Here
One area the hotel would benefit from improving is the quality of the beds. They are very firm and not very comfortable, making it tough to get a good night’s sleep.
negative:
Rooms Could Be Cleaner
The housekeeping crew doesn’t always do the most thorough job, which you will be able to see. A second trip back may be necessary.