Positive Reviews
positive:
Historic location
Many guests appreciate that the North Anna Battlefield Park is in close proximity, and mention that there is a six-mile walking trail that features interpretive signs that detail the events of the battle of North Anna. Others add that the nearby Ashland Theatre has architecture and furnishings that reflect the late Art Deco period, and mention that the buildings of Randolph–Macon College, located nearby, are listed on the National Register of Historic Places.
positive:
Comfortable rooms
Several guests comment that the rooms have premium bedding and down comforters, and appreciate that there is a sofa bed. Others add that that the beds are comfortable, and the air-conditioning is effective.
positive:
Charming and efficient staff
Many guests mention the staff is friendly, and greets guests on every occasion. Others add that the check-in and check-out process is quick and efficient, and staff is knowledgeable about local attractions and provides tour assistance, and appreciate that the daily maid service is fast and effective.
Negative Reviews
negative:
Wi-Fi connection intermittent in common areas
Some guests comment that Wi-Fi is not available in the room, and mention that the connection is intermittent in the common areas. Others add that wired high-speed Internet is available in the rooms and in the business center, and appreciate that staff is quick to respond to request for repairs to the wireless router.
negative:
Public areas smell of cigarette smoke
A handful of guests note that the smell of cigarette smoke is present in certain public areas. Others add that there is a designated smoking area, and appreciate that smoking is not allowed throughout the rest of the property.
negative:
Breakfast is a bit light
Some guests mention that breakfast is light, and the variety of cereals is limited. Others are quick to point out that eggs are cooked-to-order, however.