Positive Reviews
positive:
Close to Baton Rouge Airport.
Travellers passing through Baton Rouge Metropolitan Airport may find the hotel conveniently positioned. The hotel, which is approximately half a mile from the terminal building, offers a free 24-hour shuttle service to and from the airport.
positive:
No further advantages reported.
So far, no other recent positive opinion has been expressed by guests about this hotel.
positive:
No further advantages reported.
So far, no other recent positive opinion has been expressed by guests about this hotel.
Negative Reviews
negative:
Unpleasant property needs an upgrade.
Previous guests have been unimpressed with the condition of the hotel, which they describe as being dirty and outdated. Guests complain about stained carpets and curtains, loose bathroom fittings, damaged furnishings, and encounters with cockroaches, amongst other unpleasant items.
negative:
Customer service could be improved upon.
Despite their role in the hospitality industry, guests report that hotel employees aren’t always that hospitable. Reports suggest that the hotel’s front desk staff can be disinterested and unhelpful, with some guests going as far as to describe employees as outright rude.
negative:
Continental breakfast leaves you hungry.
Guests hoping to fill up on breakfast before starting their day may be disappointed by the hotel’s complimentary continental breakfast. Guests describe the breakfast selection as slim pickings, pointing out that there’s little more than cereal and bread on offer.