Positive Reviews
positive:
Conveniently Close to Everything Hershey
If you're there to take in the sights of Hershey, or you need a place to stay as you make your way to other locations such as Gettysburg, this hotel makes a great resting stop. It's not far from Hersheypark and other conveniences to like shops and restaurants.
positive:
Most Think Breakfast Is Good
While there are some picky eaters, most of the guests said they enjoyed the free breakfast that's provided. There are both hot and cold food options they enjoyed, although guests mentioned the area gets crowded when the hotel is booked up.
positive:
Staff Does Well
People mentioned that checking in and out is easy. The staff is also helpful and knowledgeable. Plus, when issues do arise, they seem to be quick to take care of guest concerns.
Negative Reviews
negative:
Not As Clean As It Should Be For Some
It should be noted that most people didn't have an issue with cleanliness, and even felt it was rather tidy here. However, some visitors did mention the rooms could be cleaner. They cited issues like dirty windows, wet urine soaked mattresses and hair in the shower drain. Again, most travelers had no issues.
negative:
Overpriced for What's Offered
While guests realize that it is near Hersheypark they still feel the hotel is overpriced. In short, they believe based on the conditions of the room and the lack of overall amenities it's not worth the price they paid.
negative:
Pool Area Possibly Disappointing
Some guests remarked that the indoor heated pool is still considerably cold. Others remarked finding towels is difficult. Some guests mentioned a hot tub is sorely missed and if it's busy, the space can be crowded.