Positive Reviews
positive:
An urban oasis...
Many guests love the location, noting the quiet, leafy grounds make the building feel insulated from the hustle and bustle of Melbourne CBD, though it is actually just minutes away. The Melbourne Museum, Royal Exhibition Building, Lygon Street, and Brunswick Street are some of the most popular destinations within an easy walk, and guests also note the free trams are close by, making it an ideal base for exploring the city.
positive:
A home away from home...
The rooms are widely described as spacious, clean, and comfortable. Families and extended stay guests appreciate having a full bath for each bedroom, and generally find the kitchens well set up for cooking. The extensive, well kept gardens, pool, and outdoor barbecue are also pluses.
positive:
Good value for money...
Many guests find the rates very competitive for the neighbourhood, and they like the convenience of on site parking, which is occasionally offered "free" as part of a promotion. The friendly, helpful staff at the front desk also contribute positively to the guests' satisfaction.
Negative Reviews
negative:
The toll of time...
Guests note that some interior renovations are underway, as time has taken its toll on areas such as the carpeting, furnishings, and walls. Housekeeping oversights have also been reported, though the hotel rates highly on overall cleanliness.
negative:
Taking the stairs...
Guests with mobility concerns note there are no elevators on the property, and some suites are bi-level. The back alley is also widely considered a bit "creepy."
negative:
Modern inconveniences...
Guests generally dislike being charged extra for Wi-Fi...especially when the service is unreliable or slow. Some also find the hvac struggles to heat cool the bedroom areas in some apartments, and it can be noisy.