Positive Reviews
positive:
Wonderful and satisfying complimentary breakfast
Guests admired the rich and varied complimentary breakfast buffet that is served daily! They also pointed out that aside from the food; the service in the breakfast area is very commendable. The restaurant servers are always helpful, and they make sure the food does not run out.
positive:
Ideal location in Duluth ensures a convenient stay
Comfort Suites Gwinnett Place is very accessible and well-located in Duluth. Guests really loved the fact that the hotel is just off Interstate 85, making it very easy to find and reach. There are also a lot of shopping centers and dining establishments within walking distance from the property.
positive:
Reasonable rates allow guests to save!
One of the best things that made the guests choose to stay in this hotel is the affordable rates! According to them, the extremely convenient location and generally comfortable accommodations made their stay a great value for money.
Negative Reviews
negative:
Issues with cleanliness in the bathroom may occur
Upon entrance, guests pointed out that the bathrooms were not cleaned properly. They discovered molds and strands of hair on the bathroom floor. Such problems were discouraging, particularly to those who were very meticulous with hygiene.
negative:
Problems with booking happened
There were a number of guests who booked online and have been double charged for their stay. The management, however, was quick to respond to such issues and resolved it as soon as possible. Thus, you are advised to double-check everything before checking-out.
negative:
Unheated swimming pool
During the cold season, the pool is not heated, disallowing guests to make use of it comfortably. Thus, the lack of heating system disappointed those previous guests who were looking forward to enjoy the pool’s waters anytime they wish.