Positive Reviews
positive:
Convenient for guests with vehicles
If you have a vehicle and you are looking for a place to stay while making sure your car is safe and secure, this hotel is perfect. All ground floor units have sliding exterior doors that are directly connected to the parking lot at the back of the establishment.
positive:
Well-performing desk clerk
Checking-in is a breeze according to many guests! Five minutes after you step in, the receptionist will already hand you the keys to your room. The personnel are very helpful too, and will answer all your questions. Some guests even said they are bright and very fun to talk to.
positive:
Well-maintained swimming pool area
Baymont Inn And Suites Rock Hill has a pool which is free for all guests to access. Although the swimming pool is not so big, many guests are still able to enjoy it, as it is clean and well-maintained. If you don't like swimming, you can just sit by the shade in the pool area and relax.
Negative Reviews
negative:
Outdated in-room decor
A number of guests commented on the outdated decor of their rooms. Some said the room they were assigned to has peeling paint, while some said they had rooms that reminded them of shabby motel rooms in the 60s.
negative:
Some rooms have foul odors
Some of the non-smoking rooms here used to be smoking rooms, and the management tried to cover the smell with deodorizer and other cleaning fluid according to guests. However, if you don't like the smell of your room, you can always ask for different rooms.
negative:
Bathroom and shower issues
If you experience having a toilet that runs off all night, having a loose or stuck shower knob, or a defective drain, immediately report to the management. Some of the guests experienced these various bathroom problems.