Positive Reviews
positive:
Good value for money.
Offering affordable rates that include all the extras, like the pool and fitness facilities, you won't be blowing the budget with a stay at this hotel. There are family rooms available, allowing you to save even more, and since breakfast is included, you'll have more money to spend on other meals out.
positive:
Restaurants within walking distance.
Guests appreciate that there are lots of local amenities within walking distance, including several restaurants and a Wal-Mart. Plus, it's very close to San Antonio's medical facilities, and provides easy access to the interstate, making it a great multipurpose location.
positive:
Comfy beds and quiet rooms.
If you're stopping off here on a road trip, or you're returning after a long day of activity in San Antonio, there's nothing more important than a comfy bed and a quiet environment to allow you to have a good night's sleep. Luckily, that's what this Baymont Inn and Suites offers - guests say you can't hear a thing.
Negative Reviews
negative:
Fridges are often missing.
While the hotel advertises refrigerators on request, many guests say that they haven't received one. Given it's a standard amenity in many similar hotels, the absence of it is noticeable, and you'd quite rightly be annoyed if you request something and it never materializes.
negative:
Sights of ants and roaches.
While good standards of cleanliness are generally maintained, some guests have had problems with unwelcome critters in the room, including ants and roaches. Staff will get rid of them if you ask, but if you're phobic, you might want to keep some bug spray handy.
negative:
Variable service that's sometimes slow.
While many guests comment on the friendly attitude of the majority of the staff, others have had issues with slow or abrupt service. SImple aintenance issues often take a while to be resolved, and some guests have found the staff to be unhelpful in dealing with booking glitches or unforseen situations.