Hotel Civic Center Lodge / Lake Merritt BART (Oakland, USA)

The property is definitely the cheapest in the area, which is why many guests chose to stay! Not only are the room rates affordable, the property also offers great value for money as it boasts fully equipped rooms and a safe and secure place to stay at.

Guests appreciated the property's location, as it is just a couple of blocks from the Lake Meritt Bart Station. Two blocks from the station and guests can reach the lovely Bay Area where many restaurants and stores are located. Moreover, the city centre can be easily reached within 20 minutes.

Guests' satisfaction is the top priority of the property! The staff members are always around to accommodate all of the requests of the guests, and they never fail to treat the occupants with genuine friendliness.

Upon inspection of the sink and bathroom floor, many previous guests have found strands of hair as soon as they entered. Thus, some who experienced this issue had to call the front desk for them to send a housekeeper to clean the room again.

Many guests complained that the beds were not comfortable, and that the mattresses were rock hard. Some guests even reported in their reviews that they actually woke up with a sore back the next morning.

There was no Wi-Fi access in the individual rooms, and the advertised free Internet service is only accessible at the lobby. Frustrated guests had to go outside and find a shop that offers free Wi-Fi, while others had to stay on the lobby just to access the web.