Positive Reviews
positive:
Complimentary shuttle service
Guests have appreciated that this hotel offers a complimentary shuttle service to and from two of the most important places when travelling in Thailand; the airport and the beach. Guests have enjoyed that no extensive transport arrangements need to be made when going to these places as this hotel has it covered.
positive:
Ample dining options
Guests have been happy with all the dining options available. Within a close proximity, guests can dine at very popular restaurants including Phensiri Thai Bistro, La Lanterna and the Olive Tree Greek Traditional Restaurant. On-site, guests have enjoyed the buffet breakfast and the restaurant.
positive:
Peaceful and tranquil hotel
The calm and restful nature of this hotel has been acknowledged by guests and is something that has stood out in reviews. Guests travelling for the purpose of having an undisturbed break from the normal hustle and bustle have particularly enjoyed this hotel and recommended it.
Negative Reviews
negative:
A bit of a language barrier with some staff
Guests visiting this hotel have, in some instances, been faced with difficulty in communicating with staff members as there is a bit of a language barrier when English speaking guests are trying to communicate.
negative:
Unreliable Wi-Fi
Reviews indicate that the Wi-Fi offered by this hotel is unreliable and temperamental. Guests have been disappointed that they could not connect their device or, when they do connect, the Internet is frustratingly slow. Hotel management could do more to ensure that the Wi-Fi is not overwhelmed by the user capacity to allow for more guests to surf the web easily.
negative:
In-room amenities need some maintenance
Guests have not been pleased with the in-room features at this hotel, particularly in the bathrooms. Some of the issues that guests came across include the toilets being blocked and not flushing, the lights failed to work and hot water not being a luxury afforded to guests 100% of the time.