Hotel Chateau Nova Kingsway (Edmonton, Canada)

If the reviews are anything to go by, you will find that the staff at this hotel are warm, friendly and welcoming. Guests appreciate that staff will greet them with a smile when they see them, and guests genuinely find staff to be helpful and accommodating. It does help make for a more pleasant stay.

The comfort or otherwise of a bed is a subjective matter, but it is telling when so many reviews mention how comfortable the beds are at this hotel. You can expect to have a good night's sleep if you stay here, that seems for sure.

You will not incur any extra charges for parking at this hotel as parking on-site is free. Guests appreciate that free parking is a good plus point, particularly with a city hotel, as parking charges can soon add up.

Guests are not entirely satisfied with how their rooms are cleaned by the housekeeping service. Issues noted included food rubbish not being taken away, fresh towels not being left, and some rooms not being serviced at all.

You may find that some areas look a little dated. It is the little things, such as paint needing to be refreshed, or wallpaper peeling away. These do not seem to have been major issues, but instead are things that could help improve the overall comfort of a stay.

Some guests find the rooms to be noisy, saying they can hear people walking around on the floor above them. Also, rooms located near the ice and vending machines may be noisy due to the noise of the machines themselves and from other guests as they come and go, which can be at any hour.