Hotel Chateau Kurfürstendamm (Berlin, Germany)

The hotel's location in Charlottenburg works well for shoppers, who find that KaDeWe and Ku-damm are both within a comfortable walk. Drivers appreciate that the hotel offers a large, well-lit parking lot, and intrepid travellers who don't mind switching trains or walking about ten minutes to the SavignyPlatz S-Bahn station say the hotel offers a good base for sightseeing, too.

The breakfast buffet earns high marks for the wide variety and quality of its dishes, though guests who find it too pricey advise that the bakery in the supermarket downstairs is also very good, and that the staff is happy to recommend nearby restaurants as well as provide assistance with sightseeing plans or other travel arrangements.

Guests often describe the rooms as clean, comfortable, and spacious, especially by European standards for a big city like Berlin. Guests who stay in the Privilege Rooms enjoy the city view from the balcony.

The homey French Provincial decor in the guest rooms is widely described as outdated and worn. Guests also hope the hotel's next renovation will swap out the two single beds pushed together in favour of queen or king-size beds.

Guests note that the hotel offers a mix of smoking and non-smoking rooms, and committed non-smokers have been put off by the odour and the appearance of housekeeping staff smoking in the hallways.

The slow, unreliable Wi-Fi and reportedly "ancient" elevators have tried the patience of more than a few travellers. Guests are sometimes also disappointed in the absence of typical four star amenities such as a full-service restaurant, gym, bell service, or pool.