Hotel Champlain (Québec-City, Canada)

The hotel is located close to many places of interest and attraction sites. Being at the heart of Quebec City offers plenty of dining options for those who choose to have their meals outside the hotel. The scenery breathtaking scenery at the Notre Dame Cathedral and Battlefield Park is just a stroll away and there are numerous shops in the area.

The general consensus amongst most guests was that the staff members are well trained and very professional in carrying out their duties. Their warm and pleasing attitudes make it easy for them to build a strong relationship with most guests and this contributed to overall satisfaction.

The hotel provides guests with a breakfast buffet at a surcharge. The food is well prepared, replenished quickly and guests have a wide selection to choose from.

A few guests were put off by the lack of coffee and tea making facilities inside the guestrooms. They felt that this should be a basic feature in the rooms.

Even though the parking lot was conveniently situated, a number of guests felt that they were being overcharged to park and a few found it inconvenient that arrangements had to be made prior to their arrival in order to reserve parking space.

A few visitors felt that the hotel's wireless internet connection was rather lacking in strength. The signal was prone to drop as you move from room to room. The slow speeds are only suitable for light to moderate internet web browsing.