Positive Reviews
positive:
Centrally located in the heart of vibrant Makati!
Guests expressed that they were able to enjoy shopping and dining within the area due to the hotel's perfect location- a short walking distance from restaurants and major shopping malls such as Greenbelt, Glorietta, and Landmark,. Its central location was very convenient for guests since they could travel anywhere by foot, while the taxis and other transport systems such as MRT, buses, and jeeps, were always available.
positive:
Dependable staff offers efficient service
The whole team of staff's overall performance was highly effective according to the guests! They were attentive to guests' needs and were always ready to provide assistance such as replenishing free water inside the rooms, and offered reasonably priced airport transfers.
positive:
High-quality sleeping facility
Most guests speak well of their highly satisfying experience using the beds. The queen size beds were huge, extremely clean, and comfortable to use. It was more than enough to help them relax after a tiring day due to its high quality material.
Negative Reviews
negative:
Below standard breakfast experience
Most of the negative reviews were focused on the poor quality of the breakfast food. The choices on the Menu were very limited, simple, and basic. The quality and selection such as toasts, eggs, and some Filipino rice were also not that impressive especially for tourists.
negative:
Unreliable Wi-Fi access
Previous guests were disappointed with the lack of proper Internet service on-site. The Wi-Fi was slow and unreliable most of the time. Some guests even opted to pay for their own Internet service instead of suffering from poor Wi-Fi access.
negative:
Small bathrooms
Aside from the poorly maintained bathroom and dirty flooring, guests also had issues with its small size. There was not enough space especially those with large frames, so guests had difficulty taking a shower or moving around properly.