Positive Reviews
positive:
Staff is Polite and Helpful.
Guests reported that they were greeted by friendly and helpful staff who provided a quick and easy check-in. This high level of service is consistent throughout the hotel with staff going above and beyond to ensure guests are enjoying their stay.
positive:
Guest Rooms are Clean and Beautifully-furnished.
Guests reported that the guest rooms at Catalonia del Mar are immaculately clean and feature modern, tasteful and comfortable furnishings. Also reported was spacious balconies with lovely views, luxurious showers with lots of water pressure and comfortabl
positive:
Delicious Food with Lot to Choose From.
Guests reported that the food at the restaurant was fresh, delicious and well-prepared. There is more than enough to choose from and even the pickiest of eaters can find something good to eat.
Negative Reviews
negative:
Staff is Poorly-trained and Overworked.
Guests have reported that the staff doesn't seem to be trained very well judging by how they run around not knowing what to do or how to properly serve guests. They are unsure of themselves and some are incapable of delivering basic services. Some staff m
negative:
The Food is Poor quality and is Poorly-prepared.
Guests reported that there is a lack of quality, healthy food available and what is available is served overcooked, undercooked or at the wrong temperature. Also reported was breads and rolls that are left uncovered for a long period of time.
negative:
Rooms are in Need of Repairs.
Guests reported that, despite the fact that they were lead to believe the rooms were recently refurbished, they are still in bad condition with cracked and chipped walls and bathroom fixtures, rust in the bathtubs, stained floors and malfunctioning shower