Negative Reviews
negative:
No staff on duty
Past guests have been disturbed by the lack of staff on duty at On The Beach Casey Key. Guests have struggled to get checked into the property and have trouble getting a hold of someone when trouble arises, as there is no manager at the hotel and no staff for most of the day.
negative:
Very few amenities
There have been complaints about the lack of amenities at this hotel. Since this is an apartment rental, everything is very basic and you won't find ice machines, vending machines or a restaurant on the property and, therefore, you will be on your own for much of your stay.
negative:
Trouble finding room keys
A number of guests have arrived at the hotel without knowing where to pick up their room keys. Since there are no signs at the property, these guests had to ask around to finally figure out how to get checked into their rooms upon arrival.