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    Hotel Casa (Hong Kong, Hong Kong)

    Hotel Casa (Hong Kong, Hong Kong)

    About Casa

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C

    Rating overview

    7.2
    trivago Rating Index® based on 20883  reviews from:
    • Hotels.com(7.0/10)
    • LocationExcellent  9.0 / 10
    • RoomsGood  7.5 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    In an excellent location

    Being close to Temple Street Night Market and all the shops and restaurants along Nathan Road, you will find you have lots to do around the hotel. But when you want to explore further you will find it very convenient with the MTR only a minute away, and with buses running along Nathan Road.

    positive:

    Good housekeeping service

    Guests find that the rooms are kept nice and clean when they are there with a daily housekeeping service. Beds are changed, fresh towels are provided and supplies such as tissues are replenished.

    positive:

    Lots of dining options

    The central location of this hotel means that it is really easy to find good food on an evening. Whether it is fast food or restaurants you're after, you're within minutes of lots of good eateries.


    Negative Reviews

    negative:

    Compact rooms and bathrooms

    With space at a premium in Hong Kong, hotel rooms may be on the small side. The rooms are said to be small, and bathrooms very small. Guests say they cannot sit on the toilet straight and that there is no room to move about. The water from the shower goes everywhere.

    negative:

    Service from the staff can be hit and miss

    While staff are thought to be courteous and helpful by some, others do not agree. Their attitude was sometimes thought to be rude and they did not give good customer service, not appearing keen to assist them when they needed anything.

    negative:

    Wi-Fi is not reliable

    The Wi-Fi does not appear to be a reliable service right through the hotel. Some guests found it to be quick and good to use, while others said it was poor as the signal would drop out when they were using it or that it was very slow.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Lift
    3. Porter service
    4. Non-smoking rooms
    5. PC with internet
    6. 24-hour reception
    7. WiFi in public areas
    8. Fax/Modem access
    9. Free WiFi (public areas)
    10. Luggage storage
    11. Free WiFi
    12. Breakfast
    13. Hand sanitizer provided
    14. Temperature screening
    15. Response protocol
    16. New safety protocols
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Electric kettle
    6. Air conditioning
    7. Satellite TV
    8. Desk
    9. Sitting area
    10. Telephone
    11. Cable TV
    12. WiFi
    13. Free WiFi (rooms)
    14. Flatscreen TV

    Contact

    487-489 Nathan Road,  Hong Kong,  Hong Kong
    Telephone: +85(2)37587777 | Fax: +85(2)37587766 | 

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