About Casa De Palmas, Trademark Collection by Wyndham
Housed in a Mission-style building dating back to 1918, the Casa De Palmas Renaissance McAllen places guests within two miles of the McAllen Convention Center and the McAllen Miller International Airport. The hotel features an outdoor pool and a 24-hour fitness facility.
Rooms feature Spanish-style decor and include amenities such as flat-screen TVs, complimentary Wi-Fi, and iPod docks. Other provisions include mini-fridges and coffee makers. Suites offer extra living space and club lounge access.
The Casa De Palmas Renaissance McAllen offers conveniences such as a free airport shuttle, concierge services, and event space. On-site parking is complimentary.
The on-site restaurant, the Spanish Room, specializes in continental cuisine with Latin influences. Breakfast, lunch, and dinner services are available.
The hotel lies within three miles of La Plaza Mall and the International Museum of Art & Science, 12 miles from Anzalduas Park, and an hour’s drive from Gladys Porter Zoo.
Positive Reviews
positive:
Excellent service throughout the hotel
One thing that seems to be consistently good at this hotel is the standard of customer service on offer. The staff seem keen to ensure that every guest enjoys their stay, are attentive, and appear to be genuinely friendly.
positive:
Good location
The location of the hotel seems to suit the majority of guests. The property is a short walk from the historic district, as well as being conveniently close to the airport and convention center. Interstate 2 is easily accessible and affords easy onward travel.
positive:
Competitive rates with freebies
Guests tend to find the rates at the Casa De Palmas Renaissance McAllen Hotel are reasonable and competitive for the McAllen area. Furthermore, parking and Wi-Fi access are included in the rate. The only extra you'll need to worry about is breakfast.
Negative Reviews
negative:
Club lounge may disappoint
A number of guests were a little disappointed by the hotel's club lounge, describing the facility as small and as offering little choice in the way of snacks. Not all guests were of the same opinion.
negative:
Some complaints about rooms
Although there's little doubting that the rooms in this hotel are full of character and some guests did indeed like the accommodation, others were less impressed. Reported issues include dim lighting, dirty carpets, and the odd bug.
negative:
Occasional noise issues
The windows at this hotel don't seem to have been updated in recent years. Probably because of this, a number of guests complain that the soundproofing is poor and they were able to hear some road noise.