Hotel Casa Buena Vista (Havana, Cuba)

Guests who loved taking photos adored the hotel's location. The establishment is only a stone's throw from the Hotel Nacional with plenty of period buildings and classic American cars for photographers to keep busy. Make sure to stay a room in the higher floors for a more scenic view.

The staff members of the hotel are very good in making restaurant reservations and travel arrangements for the guests. They speak English very well, so you won't have to panic if you want to speak to a staff about any question or request.

Check-in service is easy and efficient according to many guests. You will see no guests waiting at the lobby, or a long queue before the front desk. Expect to be greeted warmly by staff members, and have assistance with your luggage upon your entry.

Guests noted that there is no sign outside of the building, and no other indication of the hotel's existence. If you're riding a cab to go there, you may have to give specific instructions to the driver. Thus, remember to check their website for the address and other vital information beforehand.

Small housekeeping faults like forgetting to restock the coffee supplies in the room and closing the windows are among the complaints of some guests. You can report this to the front desk, or you can just ignore and give the housekeeping staff a second chance when these issues happen.

Do not depend on the hotel's free Wi-Fi if you have important business to do online. Many guests have expressed their disappointments at the slow and unreliable Wi-Fi signal of the hotel.