The location of the hotel near the beach proved to be a boon to the guests. They loved basking in the sun and indulging in various water/sports activities on the beach. Moreover, the city tour arranged by the hotel allowed the guests to visit several historical places, interesting sites and nearby coral islands, leaving them highly delighted.
A lot of guests loved swimming at the rooftop swimming pool on 18th floor, offering amazing views of the Caribbean Sea. Guests thoroughly enjoyed sunbathing with refreshing drinks at the well maintained pool area, featuring great music and lots of sun loungers. The breakfast, which was included in the room charges, was excellent.
The rooms at the hotel have been found to be spacious and clean, featuring comfortable bedding and great facilities required for a pleasant stay. The breathtaking views of the sea from the rooms provided tranquility to the guests.
The staff at the hotel has been found to be unfriendly and unhelpful. Some of the guests reported that their check-in took really long time for no particular reason. The rude behavior of the front desk staff and delayed check-in left the guests very annoyed.
The food served at the restaurants of the hotel has been found to be average, which was little disappointing for the guests, as they were expecting high quality and delicious food at the hotel of this caliber.
Very few guests complained that their bathrooms smelled of mold and featured dirty windows.
Yes, Hotel Cartagena Plaza offers 2 pool areas.
No, Hotel Cartagena Plaza doesn’t allow pets.
No, Hotel Cartagena Plaza doesn’t provide parking.
Check-in at Hotel Cartagena Plaza is available from: . Check-out time is by .
Hotel Cartagena Plaza is located in Carrera 1ra Número 6-154. Bocagrande, 130001, Cartagena, Colombia.
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