Negative Reviews
negative:
Elevator issues.
There have been a number of complaints about elevators being slow, not working properly, smelling poorly, or having long wait times. Several people said they had to take the stairs. Other people described the elevators as small and wobbly.
negative:
Hotel upkeep could be improved.
There also have been a number of complaints about the general cleanliness of hotel and pools. Some people also said they found stains in bedding and on the carpeting. There have been reports of bugs in rooms and there have been complaints about worn out furniture, elevators, pools and broken bathroom fixtures, fans and air-conditioning units.
negative:
Service can be slow.
A few guests mentioned that sometimes there were long wait times and very slow service in the on-site restaurants. Other people said that there was also slow service and long wait times during check in.