Hotel Capital CityCenter (Victoria, Canada)

Private rooms at this hotel have a very modern feel that allows guests to feel they are getting a good accommodation for their money. Each unit is well cleaned and furnished for comfort, while many include a kitchenette for convenience.

Shopping, night clubs, and cultural attractions are all within an easy walk from this hotel. It is also well located to getting into downtown or the ferry terminal from the nearby bus stop.

From the front desk to the cleaners to the restaurant, every staff member is helpful and friendly. They create a pleasant atmosphere that adds to the hotel's value.

Although highlighted as one of the hotel's best features, the outdoor pool is not great. It is smaller than advertised and open to the public. As a result hotel guests might not be able to use the amenity, and even if they can then it is not one of the friendliest spots for families with children.

Because this hotel is housed in an older building, the exterior isn't all that appealing. The age of the property is shown in other areas that could be improved including the lack of air conditioning and a very unreliable lift.

Accessing the Wi-Fi at this hotel is challenging. It's not really usable in the private accommodations, and the unstable signal makes it hard to stay connected for long periods of time anywhere onsite.