Hotel C'mon INN Missoula (Missoula, USA)

The suites are generously-sized, immaculately clean, and equipped with the amenities one expects from an upscale establishment. The rooms also insulate sound well, ensuring a quiet stay even when the hotel is busy. Many guests especially raved about the comfortable beds.

The central Missoula location made this a good base for previous guests to enjoy the attractions of the city. The hotel also provides easy access to the freeway without being right next to all of the traffic noise. A number of visitors further noted that the area is safe and that local parking is abundant.

Reviewers had great things to say about the rustic lodge-style building. The spacious common rooms, wooden furnishings, and traditional decor cultivate a homey and warm atmosphere. The pool and hot tub areas were also said to be clean and nice.

A number of guests reported issues with booking and reception. Problems included being billed multiple times, being over-charged, and unreasonable inflexibility with check-in and check-out times.

Although most visitors had good things to say about the hotel employees, others commented that not all of them are as friendly or professional as they should be. A few people experienced rudeness from certain employees or said that some of them could use more customer service training.

Due to the proximity to the indoor pool & hot tubs, the rooms and hallways on the first floor have a smell of chlorine which permeates everything. Some people found this bothersome if only a minor problem, and suggested requesting rooms on the upper floors to avoid this.