Positive Reviews
positive:
Value for money.
The value for money is a big plus for guests staying at Budgetel Inns & Suites Wilmington, since you get a lot included for a low price, from spacious rooms, to the extra freebies like parking and WiFi. Plus, with some self-catering amenities, there's the option to save even more.
positive:
Helpful staff.
Staff offer a friendly and helpful service, and guests say that they are made to feel welcome from the moment they arrive, and you should generally find that staff respond quickly and efficiently to problems or queries you have, any time of the day or night.
positive:
Comfy beds.
Most guests seem to find the beds very comfortable, so you should have few problems finding a cozy position that helps you drift right off to sleep. There's plenty of space too, even if you're accommodating the whole family, with room for everyone to spread out.
Negative Reviews
negative:
Cleaning issues.
Guests say that the housekeeping needs improvement, commenting that some of the rooms are not very clean upon check-in, with the bathrooms particularly neglected. It can cause undue stress when you first arrive, and you may have to call someone up to sort it out.
negative:
Noisy neighborhood.
It can be noisy at night, according to guests, who say that the walls are fairly thin, and that there can be disruption from the neighboring bars. Additionally, some guests don't feel all that safe in the neighborhood, which might be a particular consideration if you're arriving alone at night.
negative:
Refurbishments needed.
There are some maintenance issues reported by guests, particularly to do with the old TVs which seem to have few working channels. Overall, you may find that you room is in need of some general refurbishment to update old items and refresh the look.