Positive Reviews
positive:
Staff offer a great service
The recurring them throughout reviews on this hotel is
that guests are consistently full of praise for the staff. They say you will
receive a warm welcome on your arrival, and that staff throughout are very
friendly and helpful, and more than happy to accommodate guests needs.
positive:
In a fabulous location
The hotel has a beautiful beach view and, with the
beach being just across the road, you can easily enjoy a swim or walk.
Shopping, bars and restaurants are only a short stroll away, while the city
centre is within easy reach.
positive:
Some nice features
The hotel has a small library, and free newspapers are
provided daily. In cooler months a fire is made up in reception. Guests
appreciate these touches as it helps give the hotel a more homely feel.
Negative Reviews
negative:
Noisy weddings
The hotel is a popular wedding venue. This is great
for the wedding party, but you might find it a bit tiresome if you are having a
break where you are trying to relax. This is especially the case if you are
visiting when there is more than one wedding reception taking place, which has
been known to happen! Issues reported include being unable to sleep due to loud
music from the reception party, children running in the hallways, and drunken,
noisy guests.
negative:
Bedroom facilities need some attention
Some guests noted minor disappointments with their
rooms. These were not major things, but niggly things like not having glasses
or tissues, or having insufficient supplies of tea and coffee. In fairness,
staff are responsive if any issues are reported.
negative:
Dated in places
You may find the decor in some of the rooms to be a
bit tired and in need of some updating.