Positive Reviews
positive:
The Staff Members Have Pleasant Attitudes
Guests frequently discussed how the employees were very approachable and willing to help with requests however they could. Furthermore, they often went out of their way to make things right when guests encountered issues during their stays.
positive:
The Hotel Offers Parking
According to guest feedback, it can be hard to find parking in this area of Boulder, but that won't be a problem here. The hotel has its own parking garage, and it's covered, which is good news during snowy weather.
positive:
Well-Located If You Have a Car
Guests remarked that they were able to get to many notable attractions within a short drive. The central location is good if you'll have access to a car and want to start exploring as soon as you arrive, and only occasonally stop until the end of the trip. However, some guests were disappointed at the lack of attractions that were accessible on foot.
Negative Reviews
negative:
The Rooms Cost Too Much
Many guests said they thought the rooms were too pricey for what they got. In cases when guests were able to choose accommodations because they weren't mandated to stay in a hotel chosen by their workplaces, some said they'd look for other hotels on future visits, based on the overall cost.
negative:
Fee-Based Wi-Fi
Guests were not happy when they discovered that the hotel charges for Wi-Fi in the rooms, but it's free in the lobby. Some guests said the fee made their experiences much less of a good value.
negative:
The Rooms Are Outdated
Numerous guests mentioned that the rooms look very worn. The poor appearance sometimes caused guests to form unfavorable opinions as soon as they arrived, but others weren't bothered because they said the rooms were comfortable, if not extremely modern.