Positive Reviews
positive:
Outstanding staff
The staff is the heart and soul of the hotel's good reputation, offering friendly, personalised service. If you need assistance with anything at all while staying at the hotel, from the mundane to the extraordinary, they are there to help.
positive:
Beautifully appointed hotel in central location
Located in the heart of Siem Reap, only minutes away from the main road, this property gives you easy access to everything you might want to do in the city. The hotel itself is beautiful to behold, and the rooms are comfortable, spacious, and clean, with nice balconies and modern amenities.
positive:
Excellent food
The food at the hotel is delicious and is highly recommended. You, especially, will want to try out the amazing breakfast buffet - everything is freshly prepared and is scrumptious, with a good variety of dishes.
Negative Reviews
negative:
Weak Wi-Fi in the rooms
The hotel provides Wi-Fi, but you may have difficulty connecting to it from your room. If you need to work while staying on the premises, you'll be spending a lot of time in the lobby, where the signal is strong.
negative:
Noisy air conditioning
While there have been mixed experiences, some guests have found the air conditioning to be too loud. A good set of earplugs should serve you well if you find the noise is uncomfortable.
negative:
Tours available through hotel are expensive
The hotel will help you book tours, but they are quite pricey. It would be a good idea to try to plan tours independently, more so if you're on a budget.