Positive Reviews
positive:
You’ll feel like part of the family.
This family-owned hotel provides excellent customer service. In fact, the owners are often present and interacting with guests, so you’ll feel like part of the family. Staff members make themselves available. They are gracious and friendly, always taking
positive:
Clean, well-equipped rooms.
Rooms have all the amenities and some have excellent views of the sea. If you would like a sea view, be sure to book a room on a higher floor. Whichever room you end up in, you can trust that it will be kept clean and tidy.
positive:
Excellent spa facilities.
The spa treatments are simply divine, and you’ll be totally taken care of by expert technicians and aestheticians. Between the variety of services offered and a clean, tranquil environment, you’ll slip into bliss at the hotel spa.
Negative Reviews
negative:
Lots of steps.
The local terrain makes having several flights of steps necessary throughout the property. You’ll find steps almost everywhere, sprinkled throughout the common grounds and between buildings of this hotel. If you’re not up for a little stair climbing, you
negative:
Complicated layout.
Since the hotel is spread out over several buildings including underground passageways, you might find it confusing while meandering around the property. More intuitive signage seems to be needed, so be sure to get proper instructions from the front desk
negative:
Wi-Fi is unreliable.
Yes, the Wi-Fi is complimentary, but the signal isn’t consistently strong. You may find yourself waiting for long periods of time for webpages to load, for example.