About Best Western Watertown/Fort Drum
The Best Western Watertown Fort Drum places guests near the Black River and the Thompson Park Zoo. The hotel features an outdoor pool and an on-site restaurant.
The hotel rooms have en-suite bathrooms, air-conditioning, and 42” LCD TVs. Free Wi-Fi, desks, coffee makers, mini-fridges, and microwaves are also provided.
Facilities at the Best Western Watertown Fort Drum include a business center, meeting space, and a guest laundromat. Guests can also access 24-hour front desk service, whirlpool tubs, a fitness room, and a sauna.
Guests are offered a complimentary full breakfast. The on-site Savory Downtown restaurant and lounge is open for lunch and dinner. Art’s Jug and Cavallario’s Cucina are among the alternative dining options nearby.
The hotel lies within three miles of the Salmon Run Mall, ten miles from Lake Ontario, and 25 miles from the Natural Bridge Caverns. Singer and Boldt Castles are within 35 miles of the property.
Positive Reviews
positive:
Staff set this hotel apart
Many reviews of this hotel indicate that despite its many other positives, it is actually the service offered by the staff that sets this property apart from other hotel options in the area. Guests often describe the staff as being friendly, efficient, and helpful.
positive:
Good quality rooms
Most guests at the Best Western Watertown Fort Drum have a positive opinion of the accommodation on offer. The rooms are typically described as suitably clean and spacious. Plus, there is a good choice of included amenities.
positive:
Enjoyable on-site dining
Although the breakfast at this hotel is not exactly a feast, guests say the food is of a good standard. Plus, there are different choices available from day to day. The menu, service, and rates at the Savory Downtown Restaurant also attract favorable remarks,.
Negative Reviews
negative:
Temperamental air-conditioning
Reviews indicate that the air-conditioning units in the hotel rooms can be a little temperamental. So temperamental, in fact, that it doesn't appear to work at all in some rooms. The staff is on hand to provide fans if necessary, but this is clearly a source of disappointment for some guests.
negative:
Occasional noise complaints
Some of the rooms at this hotel seem to be subject to some traffic noise from a nearby four-way intersection. Also, some guests report that they were able to hear noise from within the property.
negative:
Tricky to navigate with luggage
This hotel doesn't have an elevator, so guests who are allocated a room on an upper floor have to navigate split level stairs. Staff, although otherwise helpful, will not necessarily be available to assist with luggage.