Positive Reviews
positive:
Great location near downtown Maumee.
The hotel is situated close to local shops, eateries, and other businesses as well as the Maumee River. The location is convenient for those who want to explore downtown, and many guests added that the area is nice and quiet.
positive:
Good value for money.
The accommodations provide an excellent value for money compared to other Maumee establishments, especially given the downtown location close to many attractions. Reviewers noted that the price is also very good for a hotel with amenities like a pool, Jacuzzi, and executive suites.
positive:
Friendly and attentive staff.
The hotel staff was said to be friendly, attentive to the needs of their guests, and quick to respond to problems that arose. The front desk staff in particular was praised for their efficiency and professionalism.
Negative Reviews
negative:
Rooms could be cleaner.
A number of reviewers reported cleanliness issues upon arriving at their rooms. Problems included messes and trash left by previous tenants, the suites not being properly prepared for new guests, and a general lack of thoroughness from the daily housekeeping.
negative:
Common facilities need maintenance.
The hotel grounds are showing their age, leading many visitors to suggest that it needs a refurbishment. People stated that the pool area, while clean, was a bit shoddy-looking with broken tiles and that the parking lot was run-down. Others noticed stale smoke smells throughout the common areas.
negative:
Breakfast offerings are sparse.
The daily breakfast offered by the hotel was said to be rather sparse and very basic. Many reviewers said that they preferred to get breakfast at one of the nearby eateries.